Postage to UK :-
FREE DELIVERY ON ORDERS OVER £20 - otherwise postage charges as detailed below.
For orders below £20 a standard delivery charge of £0.99p is automatically applied to your total order.
(Tracked option is £6.99 - make your choice at checkout)
Goods are normally sent Royal Mail 1st Class. Delivery is generally next day, though cannot be guaranteed.
(CD GUITARS will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and CD GUITARS shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer).
Postage/Shipping EUROPE :-
An overall standard delivery charge of £6.99 is automatically applied to your total order. This will cover tracked delivery. You can order as much as you like to take advantage of this standard charge.
(Because of varying postal & customs systems in different countries, please allow up to at least 2 weeks delivery time).
Postage/Shipping WORLDWIDE :-
An overall standard delivery charge of £8.99 is automatically applied to your total order. This will cover tracked delivery. You can order as much as you like to take advantage of this standard charge.
(Because of varying postal & customs systems in different countries, please allow up to at least 3 weeks delivery time).
CD GUITARS shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
If you need to return a product purchased from CD GUITARS then you have 14 working days to do so. The returned goods must be in a re-salable state and any goods or accessories that accompany the returned product must also come back to us.
The goods should also be returned with their original box, packing and accessories.
If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days.
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
Please post returns to the following address:
Franklin Industrial Estate,
20, Franklin Rd.,
This returns policy does not affect your legal rights.
Cancellation of Orders
You are able to cancel your order within 14 days prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the CD GUITARS website, or by phoning us on 020 8659 9937